US Customs computers outage causes delay

Long Lines At Miami International Airport Due To US Customs Computer Issue

The official Twitter page for JFK tweeted: 'Due to U.S. Customs and Border Protection computer issues, passengers at JFK Airport may experience delays in the global arrivals area'.

The outage is affecting other airports across the county, according to an official familiar with the situation.

"The kiosk machines shut down", Martin said.

Passengers who landed during those hours stood in long, snaking lines at the global arrivals area, trying to get through passport control.

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The agency said in a statement that it "experienced a temporary outage with its processing systems at various airports" that began at around 7:30 p.m. and lasted until 9:30 p.m.

"Just landed back in the U.S. and I'm stuck in the customs line because the border patrol servers are down nationwide", wrote Pearse Adams. All airports are now back online. Acting Port Director Carlos Rodriguez of Hidalgo/Pharr/Anzalduas Port of Entry said CBP officers "continue to make significant narcotic seizures by combining their experience with the use of technology and other available tools to accomplish the CBP mission".

Making the situation worse is that Monday was a busy day, with a lot of people returning home from the holiday. Addressing security concerns, the US Customs and Borders Protection said that there was no indication that the service disruption was malicious in nature.

Footage has been posted of passengers clogged up in queues as they wait for word on when the computers will be back up and running.

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