GameStop PowerPass, Unlimited Used Games Program, Temporarily Suspended

Jose Cordova  GameStop

There is no word as of yet regarding when PowerPass will return or what changes might be in place based on the "program limitations" that GameStop encountered.

In a statement provided to GameSpot, the retailer said it made a decision to "temporarily pause" the launch of the subscription service due to "a few program limitations" that GameStop discovered. At the end, you can choose any game to keep.

"For those guests who have already purchased the service, we will allow them to bring the pass, and video game they have checked-out, back to receive a full refund". Indeed, according to one GameStop spokesperson, the company has merely identified "a few program limitations" that they'd like to iron out to "ensure [they] are able to provide [their] guests an exceptional service".

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PowerPass was slated to launch on November 19, though Mooring's statement indicates that some people have already purchased the service.

GameStop had delayed the launch of its recently announced PowerPass unlimited game rental service. Unfortunately, they'll have to wait a little longer to take advantage of the program, as GameStop has temporarily halted the program, according to GameStop staff. Stores that had the program already have been told to remove all advertising for the program and to hault the service. Some GameStop employees told Kotaku they suspected it was a result of some of the chain's 7,000 stores having old computers.

The PowerPass program was pitched to the public last month as offering, for a $60 upfront fee, six months of unlimited "rentals" (one at a time) from GameStop's stock of used games. Employees were also asked to discard the store's Holiday Guide and replace this week's "weekly ad". This could mean that PowerPass might make a comeback down the line, if GameStop fixes whatever issues they uncovered.

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